Comment
Reception staff poor, low on customer friendliness, seem too busy to welcome and smile, we felt in the way. Food not brilliant, a few years ago it was much better. Rooms just right, but air conditioning noisy. We go to visit the SECC and always stay at this hotel as it is close enough to have a short walk.

Comment
They were not well prepared in the restaurant monday morning with a large influx of guests for breakfast due to the trade fair at the SECC. It took 50 minutes to complete only by constant chasing of the staff. Not their fault

Comment
Very friendly staff, good food and a clean,modern & bright room with great facilities. Just across from Glasgow SECC so great for concerts etc. Also easy access to Glasgow City Centre.

Comment
Excellent location and views. Good food and service. Handy for SECC.

Comment
enjoyed our stay beside the river. Ideal for river walks, shopping,SECC etc. Easy access onto the motorways.

Top Tip
their own restaurant is very good & the snacks,light meals in th e bar are good.

Comment
We really enjoyed our stay at this hotel. The staff were all very young and anthusiastic. A well run hotel we thought!

Comment
We booked this hotel as it was right beside the SECC and we were going to a show. The room was very clean and comfortable,but unfortunately we came unstuck when we tried to order food. The restaurant is way too small for the hotel, and they also take people off the street into the restaurant. This meant that we were unable to get any food or drink AT ALL! We tried to eat at about 6pm and were told there was no availability until after 9pm, by which time we would be in the SECC. We then tried to order room service and were told they were too busy and food would be at least another 90 minutes. Returning to the hotel after the show at the SECC we couldn't get into the bar, as the queue was way out into the reception area. I mentioned this to a staff member who was very polite and said she's pass on my comments, and said she thinks on nights when the hotel is full, they should give priority to guests and not take people from the street into the bar and restaurant, but this was small comfort to us. We had nothing to eat from lunchtime when we began our journey to Glasgow, until breakfast the following morning. On the plus side, breakfast was very good with a good varied choice. Whilst the room was very comfortable, I wouldn't stay there again, simply for the reason that it is impossible to get food when the hotel is busy!

Top Tip
There was a very nice looking Chinese/Thai/Japanese restaurant across the road from the hotel - unfortunately they were fully booked, and had we known they existed before our arrival, we would have tried to book a table there.